Refund Policy
Our Refund Policy
14-Days Guarantee: "Peace of Mind Returns."
Damage or Issues: "Quality Matters to Us"
Inspect your order upon arrival and if there are any defects or damages, or you receive the wrong item, contact us immediately from your customer account so we can make things right.
Exceptions and Non-Returnable Items: "A Few Exclusions"
Please note that perishable goods, custom products, personal care goods, hazardous materials, flammable liquids, and gases cannot return. Sale items, digital downloads, and gift cards are not eligible for returns.
Exchanges: "A Quick Solution"
The quickest way to get what you wish is to return the original item and make a separate purchase for the new one.
European Union 14-Day Cooling-Off Period:
“EU Customers – Your Right to Cancel” If your merchandise ships within the European Union, you may cancel or return your order within 14 days, no questions asked. Ensure the item is in the same condition, unworn, with tags, and in its original packaging, along with your receipt or proof of purchase.